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Lamaro Hotel SA (hereinafter, Lamaro Hotel) as the Data Controller of this website, in accordance with the provisions of Regulation (EU) 2016/679, General Data Protection Regulation and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, makes available this privacy policy with the purpose of informing you, in detail, about how we handle your personal data and protect your privacy and the information you provide to us. 
In this privacy policy, we explain what your rights regarding your personal information are and how to exercise them. Additionally, in case you need to contact the competent authority in data protection matters, we provide you with the contact information. 

What type of information about you could we collect? 
The personal data we collect from users, customers, and patients can be grouped into the following categories:

• Basic and contact data: such as name, surname, billing address, email, and phone number.
• Financial and economic data: this group includes payment, refund, and reimbursement details, as well as commercial transactions made with us. Including identity verification data for payment acceptance and the relevant financial checks necessary to carry out commercial transactions.
• Professional and employment data: this category would include your professional interests and your published online professional identity. For example, your LinkedIn profile.
• Technical data: including the IP address, registration data, browser and version used, time zone and usage times, type of plugins installed in your browser, operating system, and other technology utilized during access to our platform. 
• Browsing data: includes information related to your browsing method when visiting our platform.
• Marketing and communication preferences: we collect your preferences for receiving commercial communications and news from us, the consents granted for it, and the channel of your choice.
• Images captured by surveillance cameras: this includes images that could be captured by surveillance cameras in the hotel.

How do we collect your personal data?
As a general rule, most of your personal information is provided to us directly by you, either in person at the hotel, by phone, email, web forms, or by responding to surveys. However, we can also obtain information from:

• Third parties linked to us, such as:
• A third party that has previously obtained your express consent to do so,
• From the cookies we enable on our website – For expanded information on the use of our cookies, you can visit our cookie policy. 
• From our access control systems, if any. For example, entry and reception logs, clock-in systems for employees, surveillance cameras, communication and instant messaging systems, email, or social networks.
   

What could happen if you do not provide us with your personal information?

In those cases where regulations require us to collect certain personal data, or when such data is essential to formalize and execute a contract with you, the failure to provide this information will prevent us from providing the service.

If, for this reason, it is necessary to cancel a reservation or service provision, we will notify you in advance and with justification.
 

For what purpose do we process your personal information?
We attach a detailed table with the purpose for which we collect your data and the legal basis that legitimizes us to do so.